Mechanism for submitting complaints and proposals
- Telephone call center number: 920010002 .
in the form available on the website and attach supporting documents to the complaint electronically.
Please include the following information for easy and quick handling of the complaint:
- The complainant's identity number
- Summary of Complaint
- Any documents and documents supporting the complaint
- Contact details: Telephone number / mobile number / email
The General Authority for Ports will study and examine the complaint submitted and respond to the response as soon as possible and within a maximum of 5 working days from the date of receipt.