Services and equipment

Docks and Specialized stations 

The numbers of docks the Saudi ports authority manage and supervise its operations professionally and efficiently reached 214. 147 of them are in commercial ports, and 67 of them are in industrial ports. These ports to construct the biggest ports network in the middle east, and to be an essential indication of the international and regional weight of Saudi Ports.
Docks are managed in the ports of the kingdom as separate stations as follow:
  • Containers stations
  • General cargo stations
  • Frozen and refrigerated cargo stations
  • Bulk cargo stations
  • Live cattle stations
  • Rolling line stations

Worth mentioning that every station represents a group of docks and contain its work area Yards, warehouses, equipment and maintenance centers. This specialty in the pairing between the increase of the level of production with the decrease in costs of operation which result in providing a high-quality service. In addition to that, this new organization helped in applying Service Support Program, which gave the private sector the chance to administrate every station according to expertise that fit with the nature of their work to achieve the benefit of all parts at the end.

Equipment and maintenance 
The Saudi Ports Authority focused its efforts on providing equipment that could enable Ports to offer its services to all ships in its different degrees of development and handling all types of cargo smoothly and efficiently. The High organizational culture of the crew and the perfect economic use of ports services are essential elements that support the exceptional success in handling vast numbers of cargo. One of the professional applications that are used by the Saudi Ports was the reliance on a philosophy of equipment exchange between ports whenever it needed, to face all requirements in a High degree of readiness. In addition to that the healthy practices that were applied like the continuous updating of equipment to be in line with market needs and Renewable technologies which help increase production and decrease maintenance cost.
On the other hand, King Fahad complex for repairing ships in Jeddah Islamic port and King Abdulaziz port accomplished a Self-sufficiency in maintenance and ships repairing in addition to manufacturing it to guarantee modern and integrated services, and to provide its services to all clients with competitive prices. 

Safety and Security:
Saudi ports became a secure environment to work and investment as a result of the authority’s relentless efforts in maintaining the protection of lives, property, environment, navigation and working in ports. What the authority did was:
  • Using modern safety systems and techniques in IT fields, navigation, fighting pollution and fire, safety, and following up on the commitment of all companies and working authorities in ports to these systems.
  • Applying rules and instructions of ports and requirement of international codes for the safety of ships and ports facilities.
  • Developing security systems, CCTV, Passenger baggage inspection devices and fighting fires systems. Building fences and security gates for ports, and installation of hydraulic fenders for gates.
  • Updating network communication and hydrographic surveying equipment in ports and the installation of ship tracking and control systems (VTS AIS SRR).
  • Providing the necessary vehicles for security, safety, surveillance and ambulance patrols for all ports.

Lighthouses and navigational aids
By the highest international standards for the safety of maritime navigation, control towers have been established in all Saudi ports equipped with the latest technologies in this field. All maritime entrances to ports and canals were also provided with navigational aids to guide ships. The numbers of navigation signals reached 932, 72% of them powered by solar power and undergo a regular maintenance by four special ships, two of them located on the west shore of the kingdom, the others in its east shore.
Supplying these services provided an evident effect in raising the level of navigation safety in Saudi ports and its territorial waters and helped ships sail from and to kingdom’s ports safely.  As a recognition of the Commission's achievements, the Kingdom was re-elected as a member of the Executive Committee of the International Association of Lighthouse Authorities (IALA).

Economic feasibility
The Kingdom's exceptional geographic location and its optimal utilization have led to raising the economic feasibility of working and investing in Saudi ports capable of serving the largest economy in the Middle East. The Kingdom’s ports handled 95% of the Kingdom's exports and imports except for crude oil, representing 61% of the movement of cargos in the GCC countries. Saudi ports handled more than 160 million tons of imports and exports annually.

Transit cargos:
Transit cargos are cargos the kingdom is not its last destination, and are being unloaded under this system to cross the Kingdom and settle in another country. The Council of Ministers issued a resolution approving the controls of receiving transit cargos through Jeddah Islamic Port, King Abdul Aziz Port in Dammam and Jubail Commercial Port according to the definite indicators resulting from the expansion of the General Authority of Ports in exploiting the capacities of Saudi ports and its distinct geographical location. In addition to employing the Authority’s capabilities and expertise in applying modern concepts to attract cargos and ships to Saudi ports. The provision of this service has enhanced the Kingdom's leading ports position among the ports of the Middle East, as well as the other positive consequences of receiving transit cargo in Saudi ports.

The General Authority for Ports has been keen to provide new services at its ports through the "import of goods through re-export." This service is in the stages of blogging within the development series and has been allocated to the re-export yards in Jeddah Islamic port and Abdul Aziz port in Dammam. Goods are stored in these areas, refilled, and then re-exported or imported to the domestic market.
As part of the General Authority for ports’ piercing future vision, the private sector has been given the opportunity to manage and operate these areas to open up new markets to local trade in the interest of various commercial industries, especially cars, spare parts, appliances, electrical appliances, and food.

Passenger Terminal:
Passenger reception halls are the front of our country, and the primary image of the culture of its leadership and people, especially when it comes to guests of Allah. In this regard, the Authority has been keen to establish and develop reception halls to be equipped with the best services and amenities to meet all the needs of the beneficiaries of their customers and aim at the highest level of satisfaction.

Rules and Instructions:
It is necessary to deal with the beneficiaries of the port services from inside and outside the Kingdom, from traders, agents, shipping lines and ship owners, with their different requirements and methods of work, to have a unified organization that regulates this relationship and increases its consistency. This is what Saudi Ports Authority did when it issued the rules and regulations of the seaports in Arabic and English. These rules facilitate the task of all those wishing to deal with any Saudi port by giving them a clear and uniform picture of the mechanisms and systems followed. These rules and instructions are periodically reviewed and updated to comply with any changes or changes that may be made to the development of services in Saudi ports.

Accurate statistics occupies an essential position in the investor's priorities with their differences in activities, enabling them to calculate the economic feasibility of any investment they make. Since its establishment, the Authority has been keen to prepare a detailed database of Saudi ports published monthly and annually in Arabic and English. These data provide accurate statistics on the movement of ships and the quantities of cargos received and exported by international standards in statistics.  

All Saudi ports apply a unified tariff for their services, which is clear and easy to apply. It is specific for all port operators, whether they are shipping agents, importers or exporters. Tariff categories are economically rewarding for investors and supportive of competitiveness in Saudi ports. Also, the rates charged by international ports are taken into account, to support the final consumer, because the higher tariff charges are, the higher final price of the commodity.

Training Centers:
The technical and scientific development has become rapid and in need to be accompanied by the development of human resource capabilities and skills of the Authority and the governmental sectors related to the activity of ports and the private sector. Since the development is not only related to technology, but also extends to other sciences and knowledge such as modern operating systems and methods, the Ports Authority has given training a priority to strengthen the weaknesses of all employees (starting from the career ladder), increasing their membership of the workforce and enhancing their efficiency in performing their daily work, to qualify them to occupy higher positions and play a more significant role in the work system.
Training programs are provided at the training centers established by the General Authority in Jeddah Islamic Port and King Abdulaziz Port in Dammam. Training programs include marine guidance, diving, marine command, maintenance and cargo handling.